Attendance Devices Hawally 51050078 | Match Employee IDs During Terminal Replacement

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Replacing a Hawally attendance terminal can leave a familiar employee name mapped to a different record. Call Wasalat Kuwait on 51050078 to discuss compatibility and a controlled handover before disconnecting the old device.

Isolate the fault

Keep records you are authorised to retain and note the last successful transaction sync. Ask the system administrator to compare the identifier of an authorised test user on both terminals and in the software. Check model and software compatibility before assuming settings can be transferred.

What to verify before sign-off

Run a test check-in and check-out and confirm the intended ID and branch in the software. Investigate any entry assigned to an unexpected record before using the report. Keep the original device intact until the handover and record retention are verified.

Frequently asked questions

Can fingerprint data be moved?

That depends on model support and your organisation’s access rules. Keep biometric files out of routine support messages.

Should we create a new employee ID?

Check the existing identifier mapping first so one employee’s transactions do not split between records.

What should we prepare?

Provide both models, the software version and connection status without employee data.

Wasalat service in Kuwait.