Attendance Devices Salmiya 51050078 | Device Punch Missing From the Shift Report

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If a Salmiya branch terminal accepts a punch but the shift report omits it, find the transaction before re-enrolling the employee. Call Wasalat Kuwait on 51050078 for an attendance device assessment or setup enquiry.

Isolate the fault

With authorised access, compare the time, employee identifier and terminal in the raw transaction log. A punch present on the terminal but absent from the software calls for a connection and sync check. If the software received it, check the branch filter, shift assignment and time settings, especially for a shift that ends after midnight.

What to verify before sign-off

Document the test and preserve any records you are authorised to export before changing settings. After the work, follow an authorised test check-in and check-out through the raw log and the requested report. Keep fingerprint data and full employee reports out of routine support messages.

Frequently asked questions

Should I re-enrol the fingerprint?

If the terminal accepts the punch and retains the transaction, check sync and reporting first.

Do BioTime menus vary?

Yes. Share the software version and the screen where the entry appears without sharing employee data.

What helps when planning a new terminal?

List branches, shift patterns, report requirements and who may manage attendance records.

Wasalat service in Kuwait.