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If your Jabriya smart home app shows motion but the light does not switch on automatically, first test the light at its wall switch and in the app. Call Wasalat Kuwait on 51050078 for automation setup or fault assessment. Share the devices and the trigger you expected.
Isolate the fault
Check the time of the sensor’s latest event. Review whether the rule is enabled, its active hours and any light-level condition. In systems such as Tuya, operation during an internet outage depends on the gateway, devices and where the rule runs. Record the existing configuration before removing devices or pairing them again.
What to verify before sign-off
When adding a sensor or switch, agree what area needs coverage and what should work if the internet drops. Test manual operation and the expected automation during its active hours. Show the occupant how to use the wall control normally.
Frequently asked questions
Why does the lamp work in the app but not from the sensor?
Compare the sensor event with the rule’s trigger, conditions and schedule before replacing the light.
Do I need a different router?
Identify which devices are affected first. If the event arrives but one rule fails, check that rule before replacing network equipment.
What should I provide before the visit?
Share device models, fault time and expected trigger and result. Keep your account password private.